Shipping Policy

1. Where we deliver

Anywhere in India that our courier partners serve. We do not ship outside India. A small number of pincodes are not served, or are not served for certain items; if yours is one of them we tell you before you pay.

2. Shipping charges

• Orders of Rs 999 and above: free shipping.
• Orders below Rs 999: a flat Rs 49 shipping charge.
• Oversized or unusually heavy items, such as body panels, may carry an additional charge. It is quoted and agreed with you before you pay, never added afterwards.

3. Dispatch

Orders confirmed and paid before 5:00 PM IST on a working day are dispatched the same day. Orders confirmed after that go out on the next working day. Working days are Monday to Saturday, excluding public holidays.

Parts we hold in stock ship from our Faridabad warehouse. Parts we do not hold are collected from the Bajaj depot and dispatched on the same schedule. Where an item will take longer, we tell you the honest date before you pay rather than after.

4. Delivery time

Typically 2 to 7 working days from dispatch, depending on the destination. Metros and large cities are at the shorter end; remote and hill pincodes are at the longer end. These are estimates from the courier, not guarantees.

5. Tracking

We send the courier name and tracking number on WhatsApp as soon as the parcel is picked up. If tracking stops moving for more than 48 hours, tell us and we will chase the courier.

6. Packaging

Parts go out in the manufacturer's sealed packaging inside our outer box. Panels, fairings and other fragile items are packed in rigid double-wall cartons with padding. We do not open manufacturer seals to save space.

7. Restricted items

Oils, lubricants and other liquids are classed as restricted by couriers. They move by surface transport only, take longer, and cannot be delivered to every pincode. Availability is confirmed against your pincode before you pay.

8. Address accuracy

Please check the delivery address and phone number before confirming. A parcel that fails because the address was wrong or the phone unreachable is re-shipped at your cost.

9. Undelivered parcels

Couriers make up to three delivery attempts. After that the parcel returns to us. We contact you to arrange re-shipping, which is chargeable, or to refund the value of the parts less the shipping already spent in both directions.

10. Damage in transit

If the outer box arrives visibly damaged, photograph it before opening. Damage claims are handled under our Refund and Cancellation Policy, and must reach us within 48 hours of delivery.

11. Questions

Message +91 98646 49109 on WhatsApp or email [email protected].